Shipping & Returns

Shipping Information Returns & Exchanges Order Tracking

Shipping Information

Domestic Shipping (India)

Method Cost Delivery Time
Standard Shipping Free over ₹8,000 otherwise ₹639 5-7 business days
Express Shipping ₹1,199 2-3 business days
Next Day Delivery ₹1,999 1 business day

International Shipping

We ship to over 50 countries worldwide. International shipping rates are calculated at checkout based on destination and package weight. Delivery typically takes 7-14 business days depending on the country.

Note: International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient.

Processing Time

Orders are processed within 1-2 business days. During peak seasons (holidays, sales events), processing may take up to 3 business days.

Returns & Exchanges

Return Policy

  • Items must be returned within 30 days of delivery
  • Items must be unworn, unwashed, and in original packaging
  • Original tags must be attached
  • Proof of purchase (order confirmation or receipt) is required

How to Return

  1. Log into your account and go to "Order History"
  2. Select the order and items you wish to return
  3. Print the prepaid return label (for domestic orders)
  4. Pack items securely in original packaging
  5. Drop off at any authorized shipping location

Refunds

Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned items. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We recommend returning the unwanted item and placing a new order for the correct size or color. This ensures faster processing and guarantees item availability.

Final Sale Items: Items marked as "Final Sale" cannot be returned or exchanged unless defective.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can track your order by:

  • Clicking the tracking link in your shipping confirmation email
  • Logging into your account and viewing order details
  • Contacting our customer service team

Tracking Status Definitions

Order Placed
We've received your order and are preparing it for shipment.
Processing
Your order is being packed and prepared for shipping.
Shipped
Your order has left our warehouse and is on its way to you.
In Transit
Your package is moving through the carrier's network.
Out for Delivery
Your package will be delivered today.
Delivered
Your package has been delivered to the specified address.